Warmachine Customer Support 

"I received damaged or mispacked products"

Warmachine 3D/MyMiniFactory replacements

Please contact our support team and provide the following information so we can quickly investigate this for you. 1) What the item is (including the model name and frame number if HIPS). 2) Where you bought the item. 3) What the defect is. 4) The add

Please contact our support team and provide the following information so we can quickly investigate this for you. 1) What the item is (including the model name and frame number if HIPS)2) Where you bought the item.3) What the defect is.4) The address/phone number needed to receive the replacement.5) If your product is manufactured in the USA or EU (This is usually located at the end of the small text just to the side of our SFG logo, at the bottom of the rear of the box)6) If your product was made in the USA, is there a stamp/sticker on the inside of the box indicating the contents were checked before the box was sealed?7) Please include clear images of the defective/damaged miniatures and in the case of missing items, please provide a clear image of the box where possible.

If you're getting in touch regarding an issue with Warmachine 3D/MyMiniFactory, please provide your full MMF name and email address linked to your account so we can look into the issue as soon as possible for you. We currently have fixes underway or

If you&apos;re getting in touch regarding an issue with Warmachine 3D/MyMiniFactory, please provide your full MMF name and email address linked to your account so we can look into the issue as soon as possible for you.&#xA0; We currently have fixes underway or completed for the reported model issues.Recently uploaded:<ul><li style="font-size: 16px;">Grymkin Zevanna armillary sphere support - unsupported &amp; supported.</li><li style="font-size: 16px;">Grymkin Zevanna hut (repaired) &#xA0;- unsupported &amp; supported.</li></ul> We&apos;re working on fixes for the following:<ul><li style="font-size: 16px;">Fane of Nyrro Strygon &amp; Vordak conversion parts are being updated to fit the retail body.</li><li style="font-size: 16px;">Grymkin Cage Rager body update.</li></ul>

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"I received damaged or mispacked products"

Warmachine 3D/MyMiniFactory replacements